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Privacy Policy

Last updated: June 15, 2026  ·  Effective: June 15, 2026

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ZhuMobile ("we", "our", "us"), a Parlee Conseiller company, is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our services, platform, and website at zhumobile.com.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact data: name, company, email address, phone number
  • Usage data: pages visited, time spent, referring URLs, browser/device type
  • Platform data: campaign configurations, contact lists, message logs, analytics (processed on behalf of clients as data processors)
  • Communication data: messages and content exchanged with our support team

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our mobile marketing platform
  • Respond to inquiries and fulfill service requests
  • Send product updates, technical notices, and service communications
  • Monitor platform security and prevent fraudulent activity
  • Comply with legal obligations and enforce our agreements
  • Conduct analytics and improve user experience

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and—where applicable—your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers: cloud hosting, analytics, customer support tools operating under data processing agreements
  • Affiliates: Parlee Conseiller and its subsidiary companies, subject to this policy
  • Legal authorities: when required by applicable law, court order, or governmental regulation
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 7 years for business records, or as required by applicable law. Platform client data is retained according to your service agreement.

6. International Data Transfers

ZhuMobile operates globally. Your data may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards — including Standard Contractual Clauses and adequacy decisions — to protect cross-border data transfers.

7. Your Rights

Subject to applicable law, you may have the right to: access, correct, or delete your personal data; object to or restrict processing; request data portability; lodge a complaint with a supervisory authority. To exercise any right, contact us at [email protected].

8. Cookies

Our website uses cookies and similar tracking technologies. For details, see our Cookie Policy.

9. Security

We implement industry-standard technical and organisational security measures including encryption at rest and in transit, access controls, and regular security audits. No transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests:
ZhuMobile — Privacy Office
A Parlee Conseiller company
Email: [email protected]
General inquiries: [email protected]

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